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Wednesday, February 22, 2012
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HANDHELD/WIRELESS
Most businesses require some kind of outside data collection from either their customers, vendors, or both. Often an outside sales or service force is the main focal point for this data collection. Whether it is scheduling, service inspections, customer contact or order entry, handheld devices are rapidly replacing paper-based operations. One of the key benefits to an organization that uses this field data collection method is the reduction or possibly the elimination of data re-entry. This time saving benefit alone makes this technology worth the investigation.
A sampling of handheld benefits and features include:
- Automatic bi-directional schedule synchronization.
- Automatic bi-directional data load capability for price, product and customer information.
- Easy field data collection by check list, drop down menus or text entry including electronic signature.
- Easy field data manipulation for customer contact updates, new orders or repeat-orders.
- Access to electronically stored product information including part numbers, descriptions and color graphics.
- Automated order entry into a central company database, inventory system, shipping and billing systems.
The description above is just an example of the potential benefits these devices can bring to your organization. AURA can help these ideas become a reality for you.
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